Responsible Gaming

Our Commitment to Responsible Gaming

At MyCapis.ca, we are committed to promoting responsible gaming practices. Sports betting should be an entertaining activity, not a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

You must be 18 years of age or older to participate in sports betting in Canada. MyCapis.ca is intended exclusively for adults. If you are under the legal age of majority in your province, you are not permitted to use our services. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following signs, it may be time to seek help:

• Chasing losses by gambling more money to try to recover what you've lost
• Hiding or lying about the amount of time or money spent gambling
• Neglecting family, work, school, or other important responsibilities due to gambling
• Experiencing mood swings or irritability when unable to gamble
• Borrowing money to fund gambling activities
• Gambling with money meant for essential expenses (rent, food, bills)
• Unable to stick to predetermined betting limits
• Friends or family expressing concern about your gambling behavior
• Feeling anxious or stressed when not gambling
• Using gambling as an escape from personal problems or negative emotions

Responsible Gaming Tools

MyCapis.ca offers several self-help tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss threshold to protect your bankroll
• Reality Checks: Enable periodic reminders during gaming sessions to reflect on your activity
• Session Time Limits: Set automatic session timeouts to prevent extended gambling periods
• Self-Exclusion: Temporarily or permanently exclude yourself from MyCapis.ca and other participating operators
• Account Pause: Take a voluntary break from your account for a set period

To access these tools, log into your account and visit the Responsible Gaming section of your account settings.

Get Help When You Need It

If you or someone you know is struggling with problem gambling, confidential support is available from the following organizations:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides resources, support, and research on responsible gambling practices across Canada.

International Resources

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support and counseling services.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Support and resources for problem gambling.

Take Action Today

If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support. Professional counselors and peer support groups are available and can provide confidential assistance at no cost.

Contact the Responsible Gambling Council or your provincial problem gambling helpline to speak with someone who can help.

Remember: Gambling should be fun, not a financial solution. Play responsibly and within your limits.